Privacy Policy

Last updated: 13/12/2025

Welcome to Luxora Wellness Labs (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://luxorawellnesslabs.com/. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing details (when you contact us or place an order)

  • Health & Wellness Preferences: Non-medical information shared voluntarily related to product interests

  • Payment Information: Processed securely through third-party payment gateways (we do not store card details)

  • Technical Information: IP address, browser type, device details, pages visited, and usage patterns

  • Cookies & Tracking Data: To improve performance, analytics, and user experience

2. How We Use Your Information

Your information is used to:

  • Process orders and deliver products

  • Respond to inquiries and customer support requests

  • Improve our products, services, and website experience

  • Send order updates, promotional offers, or wellness-related communication (only if opted-in)

  • Maintain website security and prevent fraud

3. Cookies Policy

Luxora Wellness Labs uses cookies and similar technologies to:

  • Analyze website traffic and performance

  • Remember user preferences

  • Improve marketing effectiveness

You may disable cookies via your browser settings; however, some features may not function correctly.

4. Data Protection & Security

We use industry-standard security measures to protect your personal data. While we strive to safeguard your information, no online transmission is completely secure.

5. Third-Party Services

We may use third-party services such as:

  • Payment gateways

  • Shipping and logistics partners

  • Analytics tools (e.g., Google Analytics)

These third parties operate under their own privacy policies, and we are not responsible for their practices.

6. Sharing of Information

We do not sell or rent your personal data. Information may be shared only when required to:

  • Fulfill orders and services

  • Comply with legal obligations

  • Enforce our terms and protect rights

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for marketing communications

To exercise these rights, contact us at support@luxorawellnesslabs.com.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.

9. Contact Us

For questions regarding this Privacy Policy, contact:

Luxora Wellness Labs
Website: https://luxorawellnesslabs.com/
Email: support@luxorawellnesslabs.com

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